Thursday 8 March 2012

Benefit Cosmetics - vegan list?

Recently I emailed Benefit, enquiring if they have a list of products suitable for vegans. Here is the response they sent -


Thanks for contacting Benefit with your enquiry about our products.

We're sorry, but we're not able to provide you with information on ingredients at this time. All of our ingredients are printed on our packaging, and the product packaging itself is the only accurate source for ingredient information. Based on the availability of ingredients, occasionally an ingredient in a product may change from one batch to another, and we can't always predict the batch from which an item will be shipped when a customer orders. But for each batch, the correct ingredients are always printed on the packaging.
We do offer a hassle-free 30-day return policy. If you'd like, you can order the product and review the packaging on the product label yourself. If you have any concerns, you can return the product to Benefit for a full refund. We hope this information has been helpful!

Thank you for choosing Benefit Cosmetics and have a beautiful day!

Personally I feel disappointed that they can't provide a list of their products (if any) which are vegan friendly. I would expect a company to know what ingredients go into each products, especially since determining from products ingredients lists is often a difficult task to say the least! 

I'll be posting responses from companies regarding ingredients as and when I receive a reply, so stay tuned!

Email response received 5th March, 2012.

3 comments:

  1. That's just lame... If you make a product one would know what's in it... But thank you, friend!

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  2. I think this is unacceptable from Benefit! of course they know all the ingredients, they just can't be bothered to do a list of vegan products or even do any research for a possible customer :( shame on their customer service! however thank you so much for posting those emails, they are so helpful!:D

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  3. It was nice article to find vegan cosmetics products and it was natural , organic so good for use it was beast product for makeups

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